2024-02-17

CBC tries to murder Jake Moffat

Huh, two "what the hell media" stories in a row.

Anyways, a couple of days ago Air Canada lost a small claims court case that made international headlines.

Jake Moffatt booked a flight to Toronto with Air Canada to attend his grandmother’s funeral in 2022 using the website’s chatbot, which advised him he could pay full fare and apply for a bereavement fare later, according to the decision by B.C. civil resolution tribunal.

But an Air Canada employee later told him that he couldn’t apply for the discount after the flight.

“Air Canada says it cannot be held liable for the information provided by the chatbot,” said tribunal member Christopher Rivers in his written reasons for decision posted online.

It “suggests the chatbot is a separate legal entity that is responsible for its own actions,” he said Rivers. “This is a remarkable submission.”

When Moffatt asked Air Canada’s automated response system about reduced fares for those travelling because of a death in the immediate family, the chatbot answered he should submit his claim within 90 days to get a refund.

His total fare for the return trip was $1,640, and he was told the bereavement fare would be about $760 in total, a $880 difference, he told the tribunal.

So anyways, that's the Vancouver Sun story: "Air Canada responsible for errors by website chatbot after B.C. customer denied retroactive discount".

Global News had a similar story:

In 2022, Jake Moffatt was researching flights following the death of his grandmother and used a chatbot on Air Canada’s website that suggested Moffatt could apply for bereavement fares retroactively.

However, Moffatt later learned that Air Canada does not permit retroactive applications.

So meanwhile, in Alberta, angry sodomites are (falsely) insisting hey, a student's teacher telling his or her parents that he or she thinks he or she is actually a she or he? That's going to kill the kid.

So with this standard flowing through your head, if Jake Moffatt really is a tranny and he secretly is living as nonbinary, then CBC reporter Jason Proctor is trying to murder "they".

In a decision released this week, Rivers ordered Air Canada to pay Jake Moffatt $812 to cover the difference between the airline's bereavement rates and the $1,630.36 they paid for full-price tickets to and from Toronto bought after their grandmother died.
(this is just under a section called "misleading words" oddly enough)
Based on that assurance, Moffatt claimed they booked full-fare tickets to and from Toronto. But when they contacted Air Canada to get their money back, they were told bereavement rates don't apply to completed travel — something explained on a different part of their website.
Again, what's with all the they them gender neutral nonsense? Proctor starts his story as:
Air Canada has been ordered to pay compensation to a grieving grandchild who claimed they were misled into purchasing full-price flight tickets by an ill-informed chatbot.

Not "grieving grandson": grieving grandchild. Yet he directly quotes the tribunal ruling referring to "Mr. Moffat" yet refuses to address him by his (presumed) preferred and (obviously) accurate pronouns.

Is this some stupid new Canadian media guideline? Even Amy Judd of Global News gets into it:

Moffatt said in the Civil Resolution Tribunal that Air Canada must provide them with a partial refund as they relied upon the chatbot’s advice.

I know, I know, in the annals of "horrible things the CBC has published" this wouldn't make the top 175,000...even if you only counted the ones this decade. Still, this is one of them. Everybody in the world is reporting how Jake Moffat was wronged by Air Canada and how he has now gotten his money back. Only the CBC is trying to claim that he's not a man. Proctor's balls may not have been cut off yet, but if you see him out in the wild maybe perform this vital service for him.